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Google had long been the archetype of the transparent, employee-friendly, modern Silicon Valley company. A campus featuring high-end services and food, ample opportunities for employee engagement and enrichment, Google, along with other companies like Facebook, redefined what the (supposed) ideal American company looked like. Perhaps the epitome of their approach was their TGIF all-hands meetings, weekly sessions with co-founders Sergey Brin and Larry Page, where workers of any level could ask questions of their billionaire founders.
But inevitably, with great scale comes great change. Brin and Page are long gone from the TGIF meetings, as they've radically reduced their public profile. Word now comes that CEO Sundar Pinchai is doing away with the TGIF meetings altogether.
Pinchai wrote in an internal memo " ... our scale is challenging us to evolve ... TGIF has traditionally provided a place to come together, share progress, and ask questions, but it's not working in its current form." Leaks from the meetings have bedeviled Google leadership; Pinchai points to a "coordinated effort" to share the content of internal meetings with outsiders.
Google will now have to redefine its engagement with employees, and with hundreds of thousands of workers, many of whom are contractors, this isn't a simple task.
Google's famous catchphrase, 'Don't be evil,' was removed as the opening phrase of the company's code of conduct some time ago. But it's still in there, at the end: "And remember... don't be evil, and if you see something that you think isn't right -- speak up."
But with the number of workers they now have, and diversity of business lines they are pursuing, defining 'evil' may be harder than it used to be.
In any case, Google has its work cut out for it in rebuilding trust with its workforce. Canceling the TGIF sessions seems like an odd way to start that process. | @Work Summit 2020 Technology, Transformation and the Future of Work Rapid advances in artificial intelligence, machine learning and automation, along with demographic changes, are leading to big shifts in today's workforce. These developments will also fundamentally change the relationship between employers and their workforce and require a reimagining of the workplace. CNBC's @Work event taps the unrivaled expertise and connections of CNBC's journalists to examine the impact of new technology on three different disciplines— human resources, IT and finance.
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