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Latest in health-care technology
Abridge, Epic and Mayo Clinic are bringing generative AI to nurses
Artificial intelligence tools are coming to nurses.
Epic Systems, Abridge and Mayo Clinic on Tuesday announced they are building a new AI-powered solution to help automate some of the note taking that nurses have to do.
Like doctors, nurses are required to complete a mountain of administrative tasks like paperwork, and the workload contributes to high burnout across the health-care field. At Mayo Clinic, for instance, which provides care to more than 1.3 million patients globally each year, documentation is one of the biggest pain points for nurses, said Ryannon Frederick, chief nursing officer at Mayo Clinic.
"Right now in our current environment, they're spending a significant amount of time on work that's required, but doesn't necessarily use the full skill set that they bring to the table," Frederick told CNBC in an interview.
"We have to find ways to make the work easier for them so that we're using their skills, their expertise, their intelligence, in the places where it's most needed for patients," Frederick added.
Abridge, founded in 2018, originally developed an AI documentation tool for doctors that it has deployed across health systems like Sutter Health, Yale New Haven Health System, Emory Healthcare and others. When doctors meet with a patient, they can use Abridge to consensually record their conversations and automatically turn them into clinical notes and summaries.
In March, Abridge CEO Dr. Shiv Rao said the company is saving some physicians as much as three hours a day. The natural next step is to tailor the technology and bring those benefits to nurses.
"We say that there's a public health emergency around clinician burnout and staffing shortages, but that public health emergency, I'd say, is nowhere more acute than on the nursing side," Rao told CNBC in an interview.
Abridge's technology integrates directly with Epic, a health-care software vendor that houses the patient medical records for more than 305 million people worldwide. Garrett Adams, vice president of R&D at Epic, said the companies have been collaborating on the new nursing tool for the past year through Epic's "Workshop" program. Microsoft's Nuance Communications, which offers a competing AI documentation tool, also participates in the program.
Frederick said Mayo Clinic has seen some early prototypes of Abridge's nursing tool and tested it in a simulation center, but it's still early days. It's important to ensure that the solution actually solves problems for her staff, she said, so Mayo Clinic will continue to test and evaluate it before rolling it out on a larger scale.
Abridge plans to bring its nursing documentation tool to other health-care organizations in the future.
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